Microsoft 365 System Administrator

Microsoft 365 System Administrator Experience Required: Minimum 1 Year Salary Offered: ₹15,000 – ₹18,000 per month

We are seeking a proactive and skilled Microsoft 365 System Administrator to oversee the daily administration, configuration, monitoring, and operational support of our M365 infrastructure. In this role, you will manage user accounts, M365 mobility services, system health, and Active Directory dependencies while coordinating with internal IT security teams, vendors, and Cloud Solution Providers (CSPs). Key Responsibilities * M365 & User Administration: Manage day-to-day administration of Microsoft 365 services, including user onboarding/offboarding, mailbox management, licenses, groups, distribution lists, and access permissions. * Mobility Services: Deploy, configure, and maintain Microsoft mobility services and device management policies. * Active Directory Coordination: Work with Active Directory (AD) tasks and coordinate directly with IT Security teams and vendors for identity and access management requirements. * System Health & Troubleshooting: Monitor M365 health, service performance, and resolve daily technical issues, tickets, and user queries in a timely manner. * Vendor & CSP Liaison: Serve as a point of contact for external vendors and Cloud Solution Providers (CSPs) to resolve escalated service issues and coordinate infrastructure upgrades or new feature rollouts. * Reporting & Documentation: Prepare and maintain daily, weekly, and monthly operational health reports, audit logs, and technical documentation. Requirements & Qualifications * Experience: Minimum 1 year of hands-on experience in Microsoft 365 administration, configuration, and troubleshooting. * Technical Skills: * Solid working knowledge of M365 Admin Center, Exchange Online, and M365 Mobility services. * Basic to intermediate understanding of Active Directory (AD) concepts and security practices. * Familiarity with tracking system health indicators and service advisories. * Soft Skills: * Strong communication and coordination abilities to liaise effectively across internal IT, security teams, and external vendors/CSPs. * Good documentation and reporting skills to prepare structured operational reports. * Proactive problem-solving and troubleshooting mindset.